Besides any statutory revocation rights, we voluntarily provide for our Consumers a 14 day return policy. However the policy is limited due to the personal nature of custom inscriptions, designs and colours we cannot offer a refund because of change-of-mind. All items for return must be in their original condition, unused, unwashed, unaltered, and undamaged. Items must be in the original packaging (including, if possible, the original delivery packaging), and be accompanied by the Nove Bikes return form. The 14 day period starts once the Consumer receives the goods and is complied with by return of the goods to us within 14 days with the shipping cost borne by the Consumer. Any statutory revocation right remains unaffected.